It is our goal to make ever customer feel good about their purchase. Vantel Pearls Jewelry is GUARANTEED against damage due to defective materials or hand-crafting, excluding normal wear and tear.
*Within 90 Days of your Purchase Date:
Vantel Pearls will reset or replace any Pearl or Gemstone lost due to manufaturer's defect.
Vantel Pearls will replace any item with a manufacturer's defect, with the same item.
Items in new condition may be exchanged, with an original copy of your invoice.
*After 90 Days of your Purchase Date:
Vantel Pearls offers jewelry repair for Vantel Jewelry only.
Fees are based on the type of service requested.
*Within 3 Days of your Purchase Date:
You may cancel this transaction without penalty or obligation.
Vantel Pearls will return your payment within 15 business days.
Vantel Pearls does not offer refunds under any circumstances after 3 business days of the original purchase order date.